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System

Question: How to recover the factory status?
Answer: Click "Settings" → "Security" → "Factory data reset" to clear all user setting and recover the system to the default status.

(All installed applications and user personal data will be erased (emails, contacts...etc.). Data saved in the internal storage like photos, music files and others will not be erased.) Make sure to back up files.
   
Question: What is the different between "Reset Button" and "Factory Reset"?
Answer: - Reset button
 It is a physical button on the bottom right corner of rear case. It helps to restart the system compulsively when system halted.

- Factory reset
 It is a soft reset which can be performed from system "Settings" → "Security" → "Factory data reset".
 Once reset, all settings will be restored to factory default settings and user will be required to do the initial setting.

(All installed applications and user personal data will be erased (emails, contacts...etc.). Data saved in the internal storage like photos, music files and others will not be erased.) Make sure to back up files.
   
Question: Should I apply "Factory Data reset" after system updated?
Answer: There is no need to apply "Factory Data reset" after system update. All the updates will be applied automatically once OTA update complete.
If user wants to apply "Factory Data reset", please be aware of all installed applications and user personal data will be erased (emails, contacts...etc.).
   
Question: What is the Android system recovery?
Answer: The Android system recovery utility is an add on recovery tool for the device. Wrong operation or misuse might cause system abnormal and data/application lost. Please use it with care.
   
Question: What are the functions on Android system recovery utility and how to use?
Answer: Press and hold VolumeUp(+) button and Power button at the same time for 5 seconds, and release both buttons to enter system recovery utility.
There are 6 options on Android system recovery utility.
  1. Reboot System Now
    Exit the system recovery utility and reboot.
  2. Apply Internal update.zip
    Run the Software update. The update Software (update.zip) must be stored in root of internal storage /sdcard.
  3. Apply External SDcard update.zip
    Run the Software update. The update Software (update.zip) must be stored in root of external SD Card.
  4. Wipe Data/Factory Reset
    Run Factory Data Reset. All settings will be restored to factory default settings and user will be required to do the initial setting.
    (All installed applications and user personal data will be erased (created mail accounts, contacts...etc.) from device. Data saved in both external and internal storage like photos, music files and others will not be erased.) Make sure to back up files.
  5. Wipe Cache Partition
    Clear device caches.
  6. Calibrate Touch panel
    Run touch panel calibration automatically. Please be aware of the wrong operation or misuse might cause touch panel
    abnormal. Please follow the instruction shown during the process.